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> Welcome > Plan details > Joining the Plan

Joining the Plan

Who is eligible to join?
Is membership optional?
How do I join?
What do I do if I need a replacement benefit card?
When does coverage begin?
Can I change from single to family coverage or vice versa?
Can I increase or decrease my hospital coverage?
Can I cancel coverage?
Can I continue coverage while on Leave Without Pay?
Where do I call if I have a question about eligibility?



Who is eligible to join?

The PSHCP applies to:

  • federal Public Service employees,
  • members of the Canadian Forces and the Royal Canadian Mounted Police,
  • members of Parliament,
  • employees of a number of designated agencies and corporations,
  • persons receiving pension benefits based on service in one of these capacities, and
  • their respective dependants.

In the case of members of the CF and the RCMP, coverage is limited to their eligible dependants.



Is membership optional?

In general, membership in the Plan is optional.



How do I join?

If you are eligible and wish to:

  • join the PSHCP, or
  • make a change to your coverage,

complete the Employee Application, Pensioner Application, or Veterans Affairs Canada Application and submit to your Personnel or Pension office (whether or not you are required to make a monthly contribution).

When your application to join has been approved—and whenever you amend your coverage—you will receive a benefit card showing your Certificate Number and the level of coverage you have chosen.



What do I do if I need a replacement benefit card?

If you are an employee

Through your Personnel office

From Sun Life, by calling:

  • Local calls (National Capital area): 
    247-5100
  • Long distance: 1 888 757-7427 (toll-free)
If you are a CF pensioner By contacting your Pension office
If you are a pensioner other than a CF pensioner

From Sun Life, by calling:

  • Local calls (National Capital area):
     247-5100
  • Long distance: 1 888 757-7427 (toll-free)

Whether you are an employee or a pensioner, you can also print a benefit card from the Sun Life Web site.



When does coverage begin?

If you apply within 60 days of becoming eligible:

  • the first day of the month following the month your Personnel or Pension office receives your completed application form.

If you apply more than 60 days after becoming eligible:

  • the first day of the fourth month following the month your Personnel or Pension office receives your completed application.

If you cease to be employed and receive an immediate recognized ongoing pension benefit, coverage continues automatically. You must authorize, in writing, that the required deductions will be taken from your pension cheque.



Can I change from single to family coverage or vice versa?

If you wish to amend your coverage from single to family coverage as a result of acquiring a dependant and you submit your application form within 60 days of acquiring your new dependant, coverage will become effective on the date of acquiring your dependant.

If you do not apply to upgrade your coverage from single to family within 60 days of acquiring a dependant, the requested coverage will take effect on the first day of the fourth month following the month your Personnel or Pension office receives your completed application.


Can I increase or decrease my hospital coverage?

An increase to the level of coverage under the Hospital provision will be effective on the first day of the fourth month following the month your Personnel or Pension office receives your completed application form, unless you are applying to increase your coverage coincident with an application to reduce your PSHCP coverage from family to single.

The three-month waiting period does not apply when the application is received within 60 days of:

  • acquiring a dependant,
  • ceasing to be covered under a provincial/territorial insurance plan or vice versa and the member wishes to transfer from Supplementary to Comprehensive coverage or vice versa,
  • an employee becoming in receipt of a recognized ongoing immediate pension benefit,
  • a member of the CF or RCMP or a pensioner becoming employed in the Public Service, and
  • a survivor or dependant child(ren) of a deceased member becoming in receipt of an ongoing recognized survivor's or children's benefit.

Can I cancel coverage?

Your coverage

To cancel your PSHCP coverage, request cancellation in writing with your Personnel or Pension office, and your deductions cease no later than two months after they receive the notification. Coverage continues for one month after the month the last deduction was made.

You cannot cancel coverage retroactively.

If you cancel coverage while on leave without pay, you cannot reinstate coverage until you return to duty, at which time a three-month waiting period will apply.

Dependants' coverage

Your dependant's coverage ceases no later than two months following the date that the application is received by your Personnel or Pension office. Deductions at the lower rate start the month before the lower coverage takes effect.

Ordinarily, when you cancel a dependant's coverage, you do not receive a contribution refund. However, if your dependant dies or deductions are not stopped when they are supposed to be, your contributions will be refunded.



Can I continue coverage while on Leave Without Pay?

When you are on an approved Leave Without Pay (LWOP), your PSHCP coverage continues unless you give notice in writing that you want to opt out of the plan while on LWOP. Any contributions for coverage while on LWOP may be paid in advance or when your LWOP ends, whether due to a return to work or ceasing to be employed in a manner to be determined by the employer.

If you do not pay the required contributions in advance, you will be deemed to have opted to pay the contributions retroactively on ceasing to be on LWOP.



Where do I call if I have a question about eligibility?

Need a form? Have questions about:

  • your eligibility?
  • your dependants' eligibility?
  • your effective date of coverage?

Contact your Personnel or Pension office.